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What if I have a high quantity of orders?
For orders with larger quantities, please contact our sales team to get the best price. 253-355-3909
What is the lead time?
All orders are shipped within two business days.
Am I able to return products?
All products are returnable. To begin this process please reach out to jason@capitalcitycaster.com to request an RMA number. Returns will NOT be accepted without an RMA number. All returns are subject to a 30% restocking fee.
How do I pick the correct caster?
Choosing the correct caster wheel for your application involves considering several key factors to ensure you get the right blend of mobility, stability, and durability. Here’s a guide to help you make an informed decision:

1. Load Capacity
Calculate the Total Load: Determine the total weight of the equipment or furniture that the casters will support. This includes the weight of the structure itself plus any additional load it will carry.
Divide by Number of Casters: To find the capacity per caster, divide the total load by the number of casters you plan to use. It's common to add a safety margin by assuming only three casters will carry the load, especially for items that may shift weight unevenly.

2. Floor Surface and Conditions
Surface Type: Soft wheels are better for hard surfaces to reduce wear and noise, while hard wheels work well on carpeted or soft surfaces.
Floor Conditions: Consider the condition of the floors. Wheels should be chosen that can handle any debris, chemicals, or environmental conditions they'll be exposed to.

3. Wheel Material
Rubber: Offers good grip and noise reduction on hard surfaces.
Polyurethane: Provides a balance between hardness and elasticity, works well on both hard and soft surfaces, and is resistant to many chemicals and wear.
Nylon/Polyolefin: Suitable for heavy loads on smooth, hard surfaces; resistant to impact and chemicals.
Steel/Iron: Best for extreme loads and conditions, but can damage floor surfaces.

4. Wheel Diameter
Larger wheels roll more easily over obstacles and rough surfaces, reducing the effort needed to move the load. However, they also raise the height of the cart or equipment, which might not be desirable in all situations.

5. Type of Caster
Swivel vs. Rigid: Swivel casters allow for 360-degree movement, offering versatility in direction, while rigid (fixed) casters offer straight-line stability.
Locking Mechanisms: For applications where the equipment needs to remain stationary during use, consider casters with locking mechanisms.

6. Mounting Options
Plate Mount: Offers a large surface area for attachment, providing stability and support.
Stem Mount: Good for situations where space is limited or for specific types of furniture or equipment.

7. Environmental Factors
Consider the working environment of the caster, such as exposure to chemicals, water, high temperatures, or corrosive substances, and choose materials accordingly.

8. Ergonomics and Noise
For environments where noise reduction and ease of movement are important, such as in hospitals or offices, choose casters designed for quiet operation and easy maneuverability.

Final Tips:
Always check the manufacturer’s specifications and ratings to ensure the casters can handle the expected load and conditions.
Consider the long-term durability and maintenance requirements of the casters.
It might be beneficial to consult with a specialist or supplier to ensure you're choosing the best caster for your specific needs.
By carefully considering these factors, you can select the correct caster wheels for your application, balancing the need for mobility with the requirements of the load, floor conditions, and operational environment.